- Go to the virtual terminal screen
- Use the Transaction Type drop-down box in the Card section to select ‘Authorise Only’
Once authorised, you will need to complete or void the payment within the time limit applicable to that transaction (7 days for most authorise-only payment scenarios).
- Go to the Reports screen and run a report ‘by transaction type and time’
- Select ‘Auth’ and select the transaction you wish to void or complete
- Go to the transaction details and select Void, or enter the amount you want to charge your customer before selecting Completion